Managed Services

ROI Auditing

Audit the ROI of your cloud and IT investments — are you getting the value you paid for? Vendor-neutral, defensible, executive-ready.

Talk to an ROI auditor

Overview

Most companies can't answer the question 'did our cloud migration pay off?' They know what they spent, but they don't know what they got. The migration was supposed to save $X — did it? The SaaS tool was supposed to save Y hours — did it? The managed services engagement was supposed to reduce incidents by Z% — did it?

CB4UHost's ROI Auditing service answers those questions. We audit your cloud and IT investments against their business case — what was promised, what was delivered, what the gap is. We're vendor-neutral and defensible — our reports stand up to executive, board, and audit committee scrutiny.

We've audited cloud migrations, SaaS purchases, managed services engagements, and digital transformation projects. We've found migrations that delivered 80% of promised savings (good), SaaS tools that delivered 20% of promised value (bad), and managed services engagements that delivered negative ROI (the MSP was the problem).

Every audit ends with an executive-ready report, a recommendations section, and a 60-minute walkthrough for your leadership team.

What's included

Investment inventory

We inventory your cloud and IT investments — what you spent and what was promised.

Value delivered assessment

We measure what was actually delivered — cost savings, time savings, incident reduction, revenue impact.

Gap analysis

We document the gap between promised and delivered value, with root cause analysis.

Executive report

Executive-ready report with findings, recommendations, and action items.

Recommendations

Specific recommendations to close the gap — renegotiate, switch vendor, change scope, or cut losses.

Walkthrough

60-minute walkthrough for your leadership team.

How we work

1

Investment discovery

We inventory your investments and gather the original business cases.

2

Value measurement

We measure what was delivered against what was promised.

3

Gap analysis

We analyze the gap and identify root causes.

4

Recommendations

We make specific recommendations to close the gap.

5

Executive report + walkthrough

We deliver an executive report and walk your team through it.

FAQ

What kinds of investments do you audit?

Cloud migrations, SaaS purchases, managed services engagements, digital transformation projects, IT modernization initiatives. Any IT investment with a business case you want to validate.

Are you truly vendor-neutral?

Yes. We don't resell cloud, SaaS, or MSP services. Our only incentive is to give you an honest assessment — even if that means recommending you switch vendors or cut losses.

Can you audit an ongoing engagement (e.g. our current MSP)?

Yes. We audit the value delivered by your current MSP, cloud provider, or SaaS vendor. If they're underperforming, we'll say so — and recommend renegotiation or switching.

How long does an audit take?

Typically 3-6 weeks depending on the scope. Single-investment audits (e.g. one cloud migration) are faster; multi-investment portfolio audits take longer.

Ready to talk?

Tell us about your project. We'll come back with a scoped proposal and a fixed-fee quote.

Talk to an ROI auditor