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Managed Cloud Coverage Explorer

What's included in each managed cloud tier? 24 services × 4 tiers × 6 coverage pillars.

Coverage Explorer

What's included in each managed cloud tier?

24 services across AWS, Azure, and GCP. Each service can be managed at one of four tiers — Basic, Standard, Premium, or Mission Critical. Higher tiers unlock more coverage pillars (Monitor → Patch → Backup → Secure → Optimize → Scale). Use this explorer to compare tiers, then scroll down to build your SOW.

Monitor

24×7 metrics, anomaly alerting, monthly utilization report

Patch

OS/runtime patching in approved windows; critical patches within 7 days

Backup

Daily snapshots + monthly restore validation

Secure

Quarterly IAM review, monthly vuln scan, CIS-benchmark hardening

Optimize

Quarterly right-sizing + RI/Savings Plan optimization

Scale

Auto Scaling tuning, capacity planning, DR runbook + drill

ServiceCloud
Monitor
Patch
Backup
Secure
Optimize
Scale
Compute
EC2
AWS
Virtual Machines
Azure
Compute Engine
GCP
Storage
S3
AWS
Blob Storage
Azure
Cloud Storage
GCP
Database
RDS
AWS
Azure SQL
Azure
Cloud SQL
GCP
Networking
VPC + Transit Gateway
AWS
VNet + Hub
Azure
VPC + Interconnect
GCP
Containers
EKS
AWS
AKS
Azure
GKE
GCP
Security
GuardDuty + Config
AWS
Defender for Cloud
Azure
Security Command Center
GCP
CDN / Edge
CloudFront
AWS
Front Door
Azure
Cloud CDN
GCP
Serverless
Lambda
AWS
Functions
Azure
Cloud Functions
GCP

Compare the 4 coverage tiers

Basic99.5%
8×5 monitoring
4-hr response

Entry-level monitoring and patching for dev/test and non-critical workloads. No backup, security, or optimization included.

Standard99.9%
24×7 monitoring
1-hr response

Adds daily backups and 24×7 monitoring. The default for production workloads with standard traffic patterns.

Premium99.95%
24×7 + dedicated SE
30-min response

Adds security hardening, cost optimization, and a dedicated Solutions Engineer. For regulated or business-critical workloads.

Mission Critical99.99%
24×7 + dedicated team
15-min response

Full coverage including autoscaling governance, capacity planning, and quarterly DR drills. For mission-critical and regulated workloads.

Coverage map — 6 regions
NA-E
North America (East)
NA-W
North America (West)
EU-W
Europe (West)
AP-S
Asia Pacific (South)
AP-SE
Asia Pacific (Southeast)
SA-E
South America (East)
Ready for a quote?

Build your managed cloud SOW

Now that you know what each tier includes, scroll down to pick your services, set quantities, choose a tier per service, and download a complete scope-of-work document with pricing.

Explorer only. This matrix shows which coverage pillars apply to each service at each tier. For actual pricing, quantities, add-ons, and a downloadable SOW document, use the “Build your managed cloud SOW” tool below.

How to use this tool

  • 1Filter by cloud provider using the tabs (All clouds, AWS, Azure, GCP).
  • 2Review the 6 coverage pillars in the legend — each pillar has a description.
  • 3Browse the service matrix to see which pillars apply to each service.
  • 4Compare the 4 tiers (Basic, Standard, Premium, Mission Critical) in the comparison cards.
  • 5When ready, click 'Build your SOW →' to scroll to the SOW Builder for pricing.

About this tool

Before you build a managed cloud SOW, you need to understand what's included in each tier. Basic gives you monitoring and patching. Standard adds backups. Premium adds security and optimization. Mission Critical adds scaling and DR drills. Each tier unlocks more coverage pillars.

Our Coverage Explorer shows 24 services across AWS, Azure, and GCP, with the 6 coverage pillars (Monitor, Patch, Backup, Secure, Optimize, Scale) for each. Filter by cloud, compare tiers side-by-side, and understand what you're getting before you build your SOW.

When you're ready for pricing and a downloadable SOW document, scroll down (or visit the SOW Builder) to pick services, set quantities, and generate a quote.

Need help interpreting the results?

Our consultants can turn tool output into a scoped engagement. Book a free 30-minute call.

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